Intelligent Motion Control Since 1987

Support

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Welcome to PMC's support pages. To find all downloads and support resources related to a particular PRODUCT, click the product links below. To find support resources grouped by CATEGORY, choose a category from the navigation menu on the left.

Can't find an answer to your question?  Use this handy online form to ask our technical experts, or call us at 1-760-930-0101.

Note: Our complete archive of utilities, applications, firmware, and drivers is also available on our FTP site at ftp.pmccorp.com.

Get Support For...


MultiFlex PCI Series - Downloads and support resources for all MultiFlex PCI motion controller models.

MultiFlex Ethernet Series - Downloads and support resources for all MultiFlex ETH motion controller models.

DCX-PCI100 Series - Downloads and support resources for the DCX-PCI 100 series PCI-bus modular motion control cards.

DCX-PCI300 Series - Downloads and support resources for the DCX-PCI 300 series PCI-bus modular motion control cards.

DCX-AT200 Series - Downloads and support resources for the DCX-AT 200 series ISA-bus modular motion control cards.

DCX-AT300 Series - Downloads and support resources for the DCX-AT 300 series ISA-bus modular motion control cards.

DCX-PC100 Series - Downloads and support resources for the DCX-PC 100 series ISA-bus modular motion control cards.

DC2-PC100 Series - Downloads and support resources for the DC2-PC series ISA-bus motion control cards.

DCX-VM200 Series - Downloads and support resources for the DCX-VM 200 series VME-bus modular motion control cards.

DCX-VM300 Series - Downloads and support resources for the DCX-VM 300 series VME-bus modular motion control cards.

DC2-STN - Downloads and support resources for the DC2-STN enclosed stand-alone motion controller.

Software - (See below)

Software


Motion Control API - PMC's suite of programming libraries, drivers, help files, sample programs (with source code), and utilities for C/C++/C#/.NET, Pascal, LabVIEW and Visual Basic programmers.

Motion Integrator™ - PMC's suite of visual and intuitive Windows application programs designed to help users easily connect, configure, tune and troubleshoot PMC's motion controllers (Includes our graphical Servo Tuning program.)

Flash Wizard™ - A useful Windows tool which greatly simplifies firmware upgrades on all of PMC's motion controllers that use Flash memory technology for firmware storage. Makes customer firmware upgrades a snap!

Motion VI Library™ - Support for motion control programming in National Instruments' LabVIEW and LabWindows/CVI graphical programming environments.

Motion CD - PMC's Motion CD is a hard-copy source for all software libraries, drivers, sample programs, utilities, and documentation.

Tech Notes


TechNOTES - Technical support documents that provide clarification, additional information, corrective action or tips about a specific technical feature, issue or topic. Browse our TechNOTES to learn more about the features and functionality of your PMC motion controller.

See TechNOTES sorted by: PRODUCT


Technical Support


Pre-Sales Technical Support Request Form - For help selecting the right motion controller for your project and application.

Post-Sales Technical Support Request Form - For help installing, connecting and programming your PMC motion controller.

Technical Support Resources - Information about all available technical support channels and resources.


Service & Repair


Warranty, Service & Repair Options - General information about our service and repair options.

Service & Repair Policy - Our policy for warranty and non-warranty products returned for evaluation and/or repair.

RMA Request Form - Request an RMA (Return Material Authorization) to return your product for service evaluation and/or repair.